She was kind and explained that they had received previous reports of this employee being a problem, but the UAC had no jurisdiction over the testing center accessibility rooms. She could not do anything because she did not hire the employees at the Testing Center. I felt confused that the UAC sends its clients to the accessible testing rooms in the Testing Center, but has no say in screening the employees there. It is concerning that disabled students must rely on employees who appear biased against us and who treat us with contempt. I should never be subject verbal harassment because of my accommodations, especially after they have already been granted.